Terms and Conditions

Upon receipt of Customer’s purchase order and/or other request for Time and Material On-Site Service, MAPS will furnish service as ordered, subject to the

following terms and conditions which shall govern all orders to the exclusion of any additional or different terms appearing in or on any customer order forms, or

any other requests for service.

 

1. Service. MAPS Service refers to remedial (repair) service at the customer’s site. The service offered is identified as Time and Material On-Site Service.

 

2. Purchase Orders or Service Request. Purchase orders/change orders and/or service requests which authorize service must list service being ordered, i.e. equipment and options to be serviced, serial number, site of installation, and invoice address. The terms and conditions expressed herein shall govern all orders to the exclusion of any additional or different terms on customer’s orders(s). MAPS’ acknowledgement of customer’s order(s) shall not be deemed acceptance of any additional or different terms thereon.

 

3. Time and Material Charges. Labor will be charged at a one hour minimum and then in 15-minute increments at published prices in effect at the time such services are actually performed. Labor is computed from the job start time to the job stop time as indicated on the service repair record. If Service is performed outside of 8:00AM to 5:00 PM CDT Monday through Friday, the customer will be charged a two-hour minimum at the then current uplifted labor rate. Travel may be charged for each on-site service call ouside of the covered service areas by MAPS at such travel prices in effect from the time such services are actually performed. Parts and accessories will be charged at current prices established by MAPS.

 

4. Invoicing. Invoices for services performed will be sent to the customer location requesting such services. Invoicing shall be against a purchase order , credit card or a check. All prices shown on the invoice are exclusive of state and local, use, sales, and similar taxes. Such taxes, when applicable, will appear as separate additional items on MAPS invoices and shall be paid by the customer unless a valid exemption certificate is furnished to MAPS for the state of use.

 

5. Payments. The customer agrees to pay all charges and taxes as shown on the invoice according to the account terms established and shown on the invoice. Payment shall be sent to the address as listed on the invoice.

 

6. Replacement Parts. In the maintenance of any product, MAPS may use new, or equivalent to new, parts or assemblies for equal or improved quality. All defective parts and assemblies become the property of MAPS. MAPS, at its option, may request the return of these parts.

 

7. Limited Warranty. MAPS warrants that repair service purchased from MAPS will be performed in a workmanlike manner and that all parts installed in the course of such service will be free from defects in materials and workmanship for a period of three (3) months from the date of service. If any service or replacement part proves defective within the warranty period, MAPS will correct the defective work and replace the defective part without charge for parts and labor. In order to obtain service under this warranty, customer must notify MAPS of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service. MAPS will provide corrective service at the location where the original service was performed. MAPS shall not be obligated under this Warranty to:

 

 

 

 

 

 

 

 

 

THIS WARRANTY IS GIVEN BY MAPS WITH RESPECT TO ITS REPAIR SERVICE IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. MAPS’ RESPONSIBILITY TO REPLACE DEFECTIVE PARTS AND CORRECT ITS WORK IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY.

 

8. LIMITATION OF LIABILITY. IN NO EVENT SHALL MAPS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF SERVICE PROVIDED HEREUNDER, EVEN IFMAPS HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

 

9. Governing Law. Purchases hereunder shall be governed by and construed under the laws of the state of Kansas.

 

10. Entire Agreement. This document constitutes the entire agreement between MAPS and the customer concerning the subject matter contained herein.